Hospital confusion

What in the world is going on here?

The local weather report says that there may be snow in the Atlanta area tomorrow! I’ve been down here in broiling heat, in rain, in cold weather, but never snow… traffic tomorrow could be really interesting.

We’ll probably get an early start, earlier than usual. One of the (many) things I like about the Adult Congenital Heart Defect Clinic at Emory, if you arrive earlier than your appointment time they will probably take you a bit early. Schedules do get backed up, but I’ve walked in the door at 8:00 AM for an 8:45 appointment. and been taken back at 8:30.

Also, I need to have my pacemaker checked. The Pacemaker lab is in the rear of the clinic, and the pacer techs usually give you a test during that “down time” after the nurse takes your vital signs but before the doctor makes his/her appearance. If you live a distance away, the Emory staff have no problems making all of your appointments on the same day to save you a second trip. That is much appreciated!

It is good to see a hospital where the left hand knows what the right hand is doing. Years ago (the early 1970’s) I had follow-up appointments at a large hospital that was quite a distance from my home. Early in the morning on appointment day we would all pile into the car and drive several hours, but we would be turned away!

“Funky Heart, to see Dr. John Doe,” my parents would say.

After a few minutes of looking through the files, the receptionist would respond with “You don’t have an appointment today.”

“Yes we do! Today is the 30th, isn’t it?”

“Today is the 30th, but you aren’t on the schedule. You’ll have to come back when you have an appointment.”

The card in daddy’s hand said we were due at 10:00 AM on the 30th, but we weren’t on the schedule… needless to say, it didn’t take very long to get tired of that! But the kicker would come two weeks later, when the telephone rang.

“This is Nurse Jones at Doctor Doe’s office, we were expecting you today and were concerned when you didn’t make it.”

HUH?

Fast forward to today, that hospital has put all the pieces together and is a very good hospital, with a GOOD Pediatric Cardiology department. I have a lot of friends who have had successful treatments there. I just have to assume all the mix-up and mistakes from way back when were more than likely caused by the times. The early 1970’s saw a lot of advances in Pediatric Cardiology and a lot more hospitals were willing to tackle the problem. There were bound to be growing pains.

I can’t really say anything good about the hospital, because back then everything seemed to be so confused. But on the other hand, I can’t say anything bad about the hospital, because that occurred almost 40 years ago and they have since done some wonderful work with some really sick kids. So if I am ever asked, I usually respond with “I understand that there is a good heart program at that hospital.”

It seems to be the best answer.

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2 Responses to “Hospital confusion”

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